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Welcome to our help and support page. Whether you're new to our service or already a valued customer, we're here to assist. Here's how you can get started or find help.

Getting Started with RapidTV

Get started with our service by selecting the right IPTV package for you.

1- Choose your Package

Visit our IPTV Packages to make your choice and place your order.

2- Get your account

This process may take up to 15 minutes. Please check your inbox and your spam folder for our confirmation email. To speed up the process, consider contacting us via WhatsApp.

3- Enjoy your IPTV service!

Once your account is activated, you can access all your favorite channels, movies, and series anytime and anywhere with excellent image quality up to 4K.

Installation Guide

To make your journey with our IPTV service seamless, we've laid out a detailed Installation Guide that will walk you through the steps you need from start to finish. Visit our Installation Guide for comprehensive instructions.

Frequently Asked Questions

What exactly is IPTV?

IPTV (Internet Protocol Television) is a service where television programming is delivered over the Internet rather than through traditional terrestrial, satellite, or cable television formats.

What Devices are Compatible with IPTV?

IPTV is accessible on an extensive range of devices, including:

  • Smart TVs
  • Firestick/Fire TV
  • Android Devices
  • iOS Devices
  • Roku
  • Formuler
  • PCs and Laptops
  • Mag Box
  • Nvidia Shield
  • Other streaming devices

This compatibility ensures you can enjoy IPTV services on most devices with internet connectivity.

How can I pay for my IPTV subscription?

We accept payments through PayPal, Wise Transfer, as well as cryptocurrency. 

If you prefer to make a payment using cryptocurrency, kindly contact us through email or WhatsApp, and we will provide you with the necessary details.

Can I watch IPTV on multiple devices at the same time?

One IPTV subscription allows for one connection at a time. If you wish to use multiple devices simultaneously, you will need additional subscriptions.

Can I access my account immediately after making a payment?

As soon as we confirm your payment on our end, we will send you the M3U list or portal URL to your email within our operational hours. To ensure a smooth setup, please verify that your device is online and compatible with IPTV.

What are the requirements for IPTV?

A stable, high-speed internet connection with a minimum speed of 50 Mbps is necessary for optimal IPTV functionality.

How do I set up my IPTV subscription?

Once you purchase an IPTV subscription, you will receive an email with setup instructions specific to your device.

What happens after my IPTV subscription expires?

After your IPTV subscription expires, you will lose access to your channels. To continue with our service, you need to renew your subscription.

Can IPTV be used as an alternative to satellite service?

Yes, IPTV can be an excellent alternative to satellite service as it uses your existing broadband connection, eliminating the need for a satellite dish.

Are your IPTV channels available in High Definition?

Yes, we offer a variety of channels in 4K and UHD. The actual quality may vary depending on your internet connection’s speed and stability.

Contact Us

Still got lingering questions or need more help? We're here for you. Connect with our dedicated support team either by visiting our contact page or by sending us an email directly using this form:

Contact Us Form

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